Promotional Products: A long-lasting impact to your customers based on research

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Table Of Contents
  1. Key Takeaways
  2. Understanding the Power of Branded Merchandise in Marketing
  3. The Science of Customer Engagement Through Physical Advertising
  4. Promotional Products: Essential Components of Marketing Strategy
  5. Building Emotional Connections Through Tangible Items
  6. The Principle of Reciprocity in Promotional Marketing
  7. Measuring the Effectiveness of Promotional Products
  8. Creating Lasting Brand Impressions Through Quality Selection
  9. Strategic Distribution Methods for Maximum Impact
  10. The Role of Promotional Products in Customer Retention
  11. Environmental Considerations and Sustainable Promotional Items
  12. Future Trends in Promotional Product Marketing
  13. FAQ
  14. Source Links

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Did you know that almost 87% of customers keep promotional items for over a year1? This shows how much branded merchandise can affect your customers. As a promotional product supplier, I often get asked about the power of promotional items. They help keep customers engaged for a long time.

Promotional items are key in today’s marketing, with American companies spending about $20 billion a year2. It’s not just about spending a lot of money. It’s about the great results these items bring. For example, 76.1% of people remember a brand because of the swag they got last year2.

Items like pens, mugs, calendars, bags, and USB drives are great for promotions1. In fact, 89% of people have these items and use them often2. These items need to last long to help your brand get noticed1. Companies like EverythingBranded make sure your brand is remembered with their customized items.

Key Takeaways

  • Promotional products have a long-lasting impact, with 87% of customers keeping them for more than a year1.
  • Selecting the right promotional items that align with your target audience’s preferences is key to driving engagement1.
  • Durable, practical items like pens, mugs, and USB drives are excellent choices for effective promotional products1.
  • Promotional products help 76.1% of consumers remember a company’s brand2.
  • American businesses invest $20 billion annually in promotional products, showcasing their marketing power2.

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Understanding the Power of Branded Merchandise in Marketing

Promotional products are more than just freebies. They are powerful tools that help with brand awareness, marketing effectiveness, and consumer behavior. These items create emotional bonds with customers. They also help increase brand recognition and loyalty.

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The Psychology Behind Promotional Items

Promotional products use psychology to work their magic. They tap into feelings of reciprocity, the endowment effect, and the power of touch. When customers get a branded item, they feel a sense of duty to the brand. This builds a strong bond.

The endowment effect makes customers value what they have more. This leads to stronger brand loyalty. Plus, the physical nature of these items makes a bigger impact than digital ads.

Key Statistics and Market Size

Research shows the power of promotional products. A 2019 study by ASI found customers like them more than digital ads3. A simple item like a hat can make thousands of impressions over time3.

They are cheaper than TV or print ads and last longer3. The global market for promotional products is growing fast, bouncing back to pre-pandemic levels in 2022.

Impact on Brand Recognition

Branded merchandise boosts brand recognition and customer loyalty. Studies show it can increase brand recall by 85%4. This leads to better awareness and recognition.

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Also, 73% of people who get branded items are more likely to buy from the company4. This shows how effective promotional products can be in building loyalty. They are 50% cheaper per impression than traditional ads4.

Using promotional products wisely can greatly enhance any marketing strategy. It builds emotional connections, boosts brand awareness, and increases customer loyalty and engagement.

StatisticValueSource
Customers are more likely to think positively about branded merchandise compared to digital ads2.5 times3
Increase in brand recall among recipients of customized branded merchandise85%4
Individuals who receive branded merchandise are more likely to do business with the company73%4
Cost per impression of branded merchandise compared to traditional advertising50% less4

The Science of Customer Engagement Through Physical Advertising

In today’s digital world, don’t forget the power of physical ads through promotional items5. Studies show that physical ads can be just as important as online ones for building brand loyalty5. This is especially true in elite sports, where fans really engage with brands5.

The endowment effect shows that people value what they own more than what they don’t6. When someone gets a promotional item, it creates a strong bond with the brand6. This makes them see the brand as more valuable and remember it better6. Plus, using these items daily means they see the brand often, making it even more memorable6.

Mobile ads are also playing a big role in marketing6. By 2024, mobile ad spending is expected to hit $399.6 billion, up 17.2% from last year6. Marketers know that engaging with customers is key to building loyalty and trust6.

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But physical ads do more than just help people remember brands7. They offer four main types of value: purchase, referral, influence, and knowledge7. By using promotional items, companies can connect with customers on a deeper level7.

As marketing changes, using physical ads to engage customers is still a smart move567.


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Promotional Products: Essential Components of Marketing Strategy

Promotional products are a smart and effective way for businesses to reach their audience. Items like branded pens and custom clothes not only show off a brand but also leave a lasting mark on people8.

Cost-Effectiveness and ROI

Promotional products are a budget-friendly choice for marketing. They offer a better return on investment (ROI) than ads on TV or in print. The marketing mix includes four Ps: product, price, place, and promotion. Each has its own tools for a successful strategy8.

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Integration with Digital Marketing

As digital marketing grows, using promotional products with it is key. Adding branded items to online campaigns makes the brand more memorable. This mix of physical and digital marketing boosts engagement and recognition9.

Target Audience Considerations

Choosing the right promotional products depends on knowing your audience well. Using buyer personas helps pick items that appeal to them. Tailoring products to your audience boosts loyalty and engagement10.

In summary, promotional products are vital for a solid marketing plan. They’re affordable, work well with digital marketing, and target the right people. By using them wisely, businesses can improve their brand’s image, engage more customers, and see better marketing results89.


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Building Emotional Connections Through Tangible Items

Promotional products can stir up strong feelings in people. They can bring back fond memories, surprise, and gratitude. These items leave a lasting mark that goes beyond just ads.11

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These items are special because you can touch them. They make the brand feel real and valuable. This connection often leads to people becoming brand advocates and sharing good things about the brand11.

“Tangible service objects like badges, wristbands, cards, pens, mugs, and clothing are typically low in monetary value, but they create an emotional connection with the service, especially in situations where the service itself is not yet experienced.”12

Research in emotional marketing and consumer psychology backs up the power of these items. 85% of people remember who gave them a promotional item, and 79% feel valued when they get one.11 Also, 63% of people share their promotional items with others, which helps the brand grow.11

By choosing and giving out the right promotional items, businesses can connect with their audience on a deeper level. This builds lasting loyalty1112.


The Principle of Reciprocity in Promotional Marketing

The principle of reciprocity is key in promotional marketing. When people get something valuable, they want to give back. This can lead to more business and loyalty13. It’s important for brands to understand this to make their marketing more effective.

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Understanding Consumer Psychology

Reciprocity is a natural part of human behavior, learned from a young age13. When we get something for free, we feel we must return the favor. This could be buying something, telling others about it, or spreading the word13. Brands that use this principle well can gain trust and loyalty.

Long-term Brand Loyalty Development

Starting with something valuable, like free content, can encourage customers to stay engaged13. Discounts and trials are popular ways to show appreciation, leading to more sales and awareness13. Hosting events and webinars can also create a sense of community and expertise, encouraging people to give back13.

By using the principle of reciprocity in their marketing, brands can build lasting consumer behavior and brand loyalty. This strengthens their reciprocity in marketing efforts and helps them succeed.


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Measuring the Effectiveness of Promotional Products

Figuring out the return on investment (ROI) of promotional products can be tricky. It depends on what your business aims to achieve. Marketers need to look at several metrics to see if their campaigns are working. These include brand awareness, lead generation, customer acquisition, and sales boosts14.

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Sales volume is a key indicator of success, but ROI is even more important14. It’s essential to track how long people use the products, remember the brand, and change their behavior. This helps understand the real impact of promotional campaigns14.

Calculating incremental volume is key. It involves looking at competitor sales and the overall category sales14. Marketers also need to account for hidden costs like subsidies, stockpiling, and cannibalization when figuring out ROI14.

MetricDescription
BaselineThe sales volume of a product before the promotion
Forward buyingThe spike in sales during the promotion due to consumers stocking up
CannibalizationThe decrease in sales of other products due to the promotion
Competitors’ volumesThe impact of the promotion on competitors’ sales
Category incrementalThe overall increase in the product category’s sales due to the promotion

Understanding the impact of promotions is vital for both customer behavior and company profits14. Research shows that only 30 out of 45 promotions called successes were actually successful. On the other hand, 19 out of 46 promotions called failures actually increased profits15. Marketers must carefully assess their promotional efforts to ensure a positive ROI15.

Measuring the success of promotional products needs a detailed approach. By tracking key performance indicators and analyzing campaign impact, marketers can improve their strategies. This leads to lasting results for their businesses1415.


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Creating Lasting Brand Impressions Through Quality Selection

The quality of promotional products shows how a brand is viewed. Choosing top-notch items makes a brand look good and keeps it in sight longer. Branded drinkware is a great choice because it’s used every day, keeping the brand in mind.16 Also, drinkware can be designed in many ways to match different brand styles16.

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Customizing products makes them special and memorable. Custom items can really make a difference, with 80% of people more likely to choose a company that offers personalized stuff.17 It’s important to pick items that are useful, fit the industry, and match the brand’s look.

The design should match the brand’s style, including the logo and colors. Eco-friendly drinkware is getting more popular because people care about the planet.16 Using high-quality materials and design is key for making a lasting impression with drinkware.16

Product Durability Factors

Branded items last longer than ads like paper or email.18 People like practical gifts and keep them longer.18 It’s smart for brands to choose durable items that look good for a long time.

Design and Customization Options

New printing tech means lots of cool items like T-Shirts and Mugs are available.18 Brands can make unique products that catch people’s attention. Items like coffee mugs and tote bags can make a brand more known.18

“Promotional products are a big hit at events, drawing in customers and getting them to talk about the brand.”18

By picking quality items and adding custom touches, brands can make a strong impression. This boosts their brand image, shows off their product quality, and gives customers a special customization experience.


Strategic Distribution Methods for Maximum Impact

Effective product distribution is key to any marketing success. Choosing the right channels can boost your promotional products’ impact and increase brand visibility19.

There are several strategies to consider. The intensive method aims to reach as much of the market as possible. The selective method focuses on specific outlets that match the product well. For luxury brands, the exclusive method uses limited outlets to keep the brand’s image and product unique19.

Distributors, wholesalers, and retailers play a big role. Distributors do more than just pass on products; they analyze markets, sell actively, and build strong relationships with manufacturers19. Wholesalers buy in bulk and sell to retailers, aiming to make a profit. Retailers sell products directly to consumers, either in stores or online19.

Agents handle sales logistics, contracts, and customer relations for manufacturers. Good communication with distributors is key to avoid mistakes and grow your business19. Tracking data helps oversee the distribution process, identify trends, and solve issues quickly. This ensures products are always available, keeping everyone happy19.

By using these strategies, businesses can make the most of their promotional products. This drives brand visibility, customer engagement, and sales growth20.

Distribution MetricSignificance
Revenue GrowthA crucial indicator of the effectiveness of sales and distribution strategies in generating profits20.
Customer ProfileEssential for tailoring marketing and sales approaches to the specific preferences and characteristics of target buyers20.
Sales Process TimelineCrucial for tracking and optimizing the performance of sales individuals and teams, ensuring efficient product delivery20.
Conversion RatesReflects the success of sales strategies in converting leads into actual sales, a key metric for evaluating distribution effectiveness20.
Market ExposureIndicates the level of visibility a product has in the market, highlighting the importance of distribution channels20.
Distributor CollaborationEmphasizes the need for distributors to work closely with companies and customers for efficient product delivery20.

Recent trends show the growing importance of distribution strategies. In 2022, the global spend on distribution services was over $2 trillion21. Online shopping sales are expected to hit $7.4 trillion globally by 2025, making up nearly 22% of total retail sales21. Sustainable approaches like Patagonia’s garment repair facility are also becoming more popular21.

By understanding and using these distribution methods, businesses can increase the impact of their promotional products. This drives brand visibility, customer engagement, and long-term success.


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The Role of Promotional Products in Customer Retention

Promotional products are key in keeping customers coming back and turning them into brand fans22. They offer a great return on investment compared to other marketing methods22. By using these items at different points in the customer journey, companies can build strong relationships and loyalty.

23 Studies show that using promotional products can boost customer loyalty by up to X%23. People are more likely to remember and return to a brand that gives them something special23.

Building Customer Relationships

22 Promotional items act as mini-billboards, showing off a brand’s values and connecting with like-minded customers22. Welcome gifts and special items in loyalty programs keep customers engaged and loyal23. Seasonal gifts and onboarding kits are also effective in building loyalty23.

Creating Brand Advocates

23 Promotional products help turn happy customers into brand champions. When customers feel valued with a personalized gift, they are more likely to refer others23. Useful and high-quality items encourage people to share and talk about the brand.

22 Businesses can track how well their promotional campaigns work using analytics22. This helps them improve their strategies and get better results from their marketing efforts.

In summary, promotional products are a strong tool for keeping customers, building relationships, and creating brand advocates. By using these items wisely, companies can make a lasting impact and gain loyalty and advocacy in the long run.


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Environmental Considerations and Sustainable Promotional Items

In today’s world, the promotional products industry is moving towards being more eco-friendly. Brands are choosing eco-friendly marketing options. These show off their products and their commitment to corporate responsibility and sustainability24.

The trend of certified B Corp companies in the promotional products space is growing. These companies have been certified for their sustainable and ethical business practices24. They use products made from compostable or recycled materials, which helps reduce environmental harm24.

Industry leaders are also pushing for sustainability. For example, the CEO of a leading company is on the PPAI sustainability committee24. The PPAI has defined sustainability in the industry. It includes environmental responsibility, social equity, and economic viability24.

But, the industry also faces challenges. Studies show that only 21% of branded items are kept for a long time. More than half are given away, and 23% are thrown away right away25. This shows the need for durable, eco-friendly items that reduce waste and promote sustainable habits.

Companies are finding new solutions. For example, stone paper notebooks can replace up to 15 regular notebooks25. Reusable bags are also being used as a green alternative to single-use plastics25. By focusing on product life cycle and transparency, the industry is moving towards a greener future.

As people become more aware of their environmental impact, the need for sustainable promotional items will grow. Brands that focus on eco-friendly marketing will attract eco-conscious customers. They will also improve their reputation as socially responsible companies.


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Future Trends in Promotional Product Marketing

The promotional product industry is changing fast. Personalization and customization will be key, offering tailored experiences that connect with people26. It’s not just about adding names to items anymore26. Now, products are made to fit what each person likes, making them more valuable.

Technology will also be a big player in marketing27. Items like wireless chargers and Bluetooth speakers are becoming more popular27. Wearable tech, like fitness trackers and smartwatches, is also on the rise27. We’ll see more products that use AR or QR codes, mixing the real and digital worlds.

Sustainability will be another big trend27. People and companies want products that are good for the planet27. Eco-friendly items are getting more common, and products made from recycled materials are becoming the norm27. Expect to see more green products as we focus on saving the environment.


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FAQ

What are promotional products, and how do they impact marketing?

Promotional products, also known as swag or branded merchandise, are great for marketing. They encourage people to take action. Studies show that 94% of people like getting these items, and 76% remember the brand name.

In the U.S., businesses spend $20 billion a year on them. They help build customer loyalty, spread messages, and increase brand awareness.

What is the psychology behind the use of promotional items?

Promotional products use psychology to connect with people. They create feelings of gratitude and make people remember the brand. This leads to loyalty and long-term engagement.

What are the key statistics and market size of the promotional products industry?

The global promotional products market is growing fast. In 2022, it reached pre-pandemic levels. Key stats show that 73% of people are more likely to do business with a brand that gives them something.

Also, 83% feel stronger loyalty to brands that give them promotional items.

How do promotional products impact brand recognition and awareness?

Promotional products make a lasting impression. They create a tangible connection to the brand. This makes people remember the brand better.

The endowment effect makes people value items they own more. This creates positive feelings towards the brand.

What are the benefits of using promotional products as part of a marketing strategy?

Promotional products are cost-effective and have a high return on investment. They can be used with digital marketing to make campaigns more interesting. Over 50% of marketers prefer them over TV ads.

How do promotional products create emotional connections with customers?

Promotional products can evoke emotions like nostalgia and gratitude. These feelings lead to long-term loyalty. They create a physical connection to the brand, making it more memorable.

What is the role of reciprocity in promotional marketing?

The principle of reciprocity is key in promotional marketing. When people get something free, they feel inclined to return the favor. This can lead to increased business and loyalty.

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How can the effectiveness of promotional product campaigns be measured?

Measuring the ROI of promotional products depends on your goals. You can track brand awareness, lead generation, and sales. Long-term use and brand recall are important indicators of success.

What factors should be considered when selecting promotional products?

The quality and durability of promotional products reflect on the brand. Customization makes them unique and memorable. Consider their utility and alignment with your brand’s identity.

How can promotional products be strategically distributed for maximum impact?

Strategic distribution is key for maximum impact. Use channels like trade shows and direct mail. Timing is important, especially for product launches and seasonal promotions.

Encourage sharing on social media to increase visibility.

What is the role of promotional products in customer retention and brand advocacy?

Promotional products are crucial for retaining customers and creating brand advocates. 83% of consumers feel stronger loyalty. These items remind people of the brand, strengthening the relationship.

By giving useful and high-quality items, brands can turn satisfied customers into enthusiastic advocates.

How are sustainable and eco-friendly promotional products becoming more popular?

Sustainable and eco-friendly promotional products are gaining popularity. Items like reusable water bottles appeal to eco-aware consumers. They show a company’s commitment to the environment, attracting environmentally conscious customers.

What are the future trends in promotional product marketing?

The future of promotional product marketing will focus on personalization, digital integration, and sustainability. Expect smart products, virtual experiences, and data-driven approaches. Brands must stay innovative to remain relevant.


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Source Links

  1. https://www.everythingbranded.co.uk/blog/longevity-of-promo-products–why-it-matters-for-your-business?srsltid=AfmBOoriFogX-HidKBjnQexv8vQKNr34QP35bGPan11W-WXKV1OizeLY – The Longevity Of Promotional Products & Why It Matters
  2. https://www.decentcustom.com/blog/post/the-impact-of-promotional-products-on-customer-loyalty?srsltid=AfmBOorPFEdWaq9bX9X3MjgSfhU9l8PVoHdtmcCOrsAsB8g_kxeoigV8 – The Impact of Promotional Products on Customer Loyalty
  3. https://www.linkedin.com/pulse/power-branded-merchandise-why-companies-should-invest-kelly-d-amico – The Power of Branded Merchandise: Why Companies Should Invest
  4. https://azbigmedia.com/business/the-power-of-branded-merchandise-a-comprehensive-guide/ – The power of branded merchandise: A comprehensive guide – AZ Big Media
  5. https://www.emerald.com/insight/content/doi/10.1108/JSM-03-2023-0084/full/html – Customer engagement behaviors on physical and virtual engagement platforms
  6. https://www.emerald.com/insight/content/doi/10.1108/sjme-03-2023-0073/full/html – Enhancing customer engagement through source appearance and self-influencer congruence in mobile advertising
  7. https://www.frontiersin.org/journals/psychology/articles/10.3389/fpsyg.2021.801439/full – Frontiers | Effect of Brand Experience on Customer Engagement Through Quality Services of Online Sellers to Students in Bekasi
  8. https://learn.marsdd.com/article/the-marketing-mix-in-marketing-strategy-product-price-place-and-promotion/ – Marketing strategy | Marketing mix: product, price, place & promotion | Entrepreneur’s Toolkit
  9. https://www.investopedia.com/terms/m/marketing-strategy.asp – Marketing Strategy: What It Is, How It Works, and How to Create One
  10. https://blog.hurree.co/components-of-a-marketing-strategy – What Are The Major Components of a Marketing Strategy?
  11. https://prpco.com/the-psychology-of-promotional-products-how-to-influence-customer-behavior/ – The Psychology of Promotional Products: How to Influence Customer Behavior
  12. https://link.springer.com/article/10.1007/s40685-020-00114-0 – “Touching” services: tangible objects create an emotional connection to services even before their first use – Business Research
  13. https://degordian.com/blog/reciprocity-in-marketing-what-is-it-and-how-to-use-it/ – Reciprocity in marketing: What is it and how to use it | Degordian
  14. https://www.simon-kucher.com/en/insights/how-best-measure-promotional-effectiveness-everything-you-need-know-calculating-promotion – How to best measure promotional effectiveness: Everything you need to know for calculating promotion ROI
  15. https://www.repsly.com/blog/consumer-goods/measure-product-promotion-return – How to Analyze Success of Product Promotions [Free Toolkit]
  16. https://www.qualityimprint.com/blogs/promotional-product-ideas/creating-a-lasting-impression-with-branded-drinkware – Creating a Lasting Impression with Branded Drinkware
  17. https://perfectcommunications.com/thought-leadership/elevate-your-brand-top-tips-for-effective-promotional-products/ – Elevate Your Brand: Top Tips for Effective Promotional Products – Perfect Communications
  18. https://sheerprintsolutions.com/blog/promotional-products-make-lasting-impressions/ – 7 Ways Branded Promotional Items Make a Lasting Impression
  19. https://www.repsly.com/blog/consumer-goods/everything-you-need-to-know-about-product-distribution – Product Distribution Strategy: The Ultimate Guide [Infographic]
  20. https://www.techcxo.com/sales-distribution-strategy/ – Sales and Distribution Strategy and Techniques – TechCXO
  21. https://hospitalityinsights.ehl.edu/what-distribution-strategy – What is a distribution strategy? The 2024 guide
  22. https://www.elzit.com/en/articles/the-role-of-promotional-products-in-building-customer-loyalty-and-retention/ – Elzit – Promotional Gifts
  23. https://www.garudapromo.com/blog/using-promotional-products-to-drive-customer-loyalty/ – Using Promotional Products to Drive Customer Loyalty
  24. https://ethicalswag.com/sustainability?srsltid=AfmBOop4ThWHZPx-Uqc2tRRUwQsALeMWv2YiemwIrD8zJWHmWCcQDiXg – Sustainability with Promotional Products | Ethical Swag
  25. https://brandthechange.org/blog/tips-sustainable-promotional-material-brand?srsltid=AfmBOoqh4uNRRtR4vPxFBD9FyrFl8x49EoG_559DwYy0M6fpGpTofdA_ – Seven Tips to Make Your Brand Merchandise More Sustainable
  26. https://www.forbes.com/councils/forbesagencycouncil/2024/02/15/no-longer-junk-at-trade-shows-the-future-of-promotional-products/ – Council Post: No Longer Junk At Trade Shows: The Future Of Promotional Products
  27. https://a-one.com.au/the-future-of-promotional-products-innovations-and-predictions/ – The Future of Promotional Products: Innovations and Predictions
Carlo David
Author: Carlo David

KG Collections is an online store on Facebook, Established on April 15, 2020. Primarily, We started selling Pre-loved goods which eventually expanded to sell brand new apparel through reselling.Now, KG Collections is a franchisee of Siomai King, Mangbok's, And other food products. We are also a franchisee and operator of the newest delivery platform called TokTok PH.Aside from franchise and reselling business. KG Collections also participates in multiple affiliate marketing programs, content creation, and online course teaching.KG Collections is managed directly by the owners Kathlene Garcia & Carlo David, the couple's goal is to build a business community for small business owners where they can attain new knowledge and be inspired with their businesses.The organization will also launch its online course programs to help the public learn new things, which the courses will be prepared by professionals who have excellent skillsets to share and teach the enrollees.-KG Collections


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